Thank you for your participation in the Ohio TriState Advantage network and your service to Ohio Medicaid and Next Generation MyCare members. Together, we are making a difference for oral health.
For information on Ohio Medicaid and Next Generation MyCare programs, see here.
For information related to being a Medicaid or Next Generation MyCare provider in Ohio, click here.
Additional resources:
Need help?
Call our customer service line at 800-488-0134 for Ohio Medicaid or 833-778-7003 for Next Generation MyCare.
Hours of operation:
Medicaid: Monday through Friday, 7 a.m. to 8 p.m.
Next Generation MyCare: Monday through Friday, 8 a.m. to 8 p.m.
Holiday closures: New Year’s Day, Martin Luther King Jr. Day, President’s Day, Memorial Day, Juneteenth, Independence Day, Labor Day, Thanksgiving and the day after, Christmas Eve, Christmas Day, New Year’s Eve
Provider manual
Coming Soon! The current provider manuals for the Ohio TriState Advantage network may be accessed within your Dental Office Toolkit account.
As of January 1, 2026, Delta Dental of Ohio is proud to partner with CareSource to provide oral health care to members enrolled in the Ohio Medicaid and Next Generation MyCare programs.
Addresses
Claims mailing address: PO Box 2300 Farmington Hills, MI 48333-9998
Inquiries mailing address: PO Box 9230 Farmington Hills, MI 48333-9230
If you disagree with a claim determination you can file a Provider Appeal or Provider Claim Dispute. To submit your request please call Customer Service or submit your request in writing to PO Box 9230 Farmington Hills, MI 483330-9230. If your request is denied you will receive notification of the determination along with instructions on how to request external medical review.