 Delta
Dental Goes Global with
Passport DentalSM!
Delta Dental has always made it easy for enrollees to receive dental
care here in the United States. Now our Passport DentalSM
program makes it easy to receive dental care almost everywhere in
the world!
With Passport Dental, Delta Dental enrollees can receive expert
dental care when they are outside of the United States through the
International SOS Assistance, Inc., worldwide network of dentists
and dental clinics.
What dental services are covered
Most Delta Dental enrollees (see below for more information) can
receive dental treatment for both non-emergency and emergency care
through Passport Dental, according to the terms of their existing
Delta Dental coverage.
However, it is important to note that I-SOS dentists are not Delta
Dental participating dentists. This means enrollees who are covered
under any Delta Dental program that limits their coverage when they
see a nonparticipating dentist will have limited coverage when they
see an I-SOS dentist.
How to receive dental assistance
Outside the United States, call I-SOS collect
at (215) 942-8226 to receive a referral through an English-speaking
operator. The operators are available 24/7. Enrollees must identify
themselves as Delta Dental enrollees when they call.
Inside the United States, call I-SOS at (800)
523-6586.
How to access the directory of I-SOS dentists
Enrollees can access a directory of English-speaking I-SOS dentists
through Delta Dental’s online Consumer Toolkit (www.consumertoolkit.com).
How to submit a claim
When services are provided by I-SOS dentists, enrollees must pay
for their treatment and get a detailed receipt so they can submit
a claim to Delta Dental for reimbursement when they return to the
United States.
Receipts should include:
-
The dentist’s name and address (including country)
-
A description of the services performed (including what tooth
and/or teeth were treated)
-
The charges and whether those charges were billed in U.S.
dollars or local currency
Once claims are submitted to us, we will reimburse enrollees according
to the terms and conditions of their existing Delta Dental coverage.
In most cases, that means both emergency and routine treatment will
be covered.
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