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Benefit Manager Toolkit

Dental Office Toolkit®

Dental Office Toolkit allows dentists and their staff to:
  • Look up patient eligibility and benefit information
  • View claims history for all submitted claims
  • Submit predeterminations or claims for payment
  • Review status of in-for-pay claims
  • Access your Activity Log for direct deposits, denied claims, processed predeterminations, and Information Requests

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Education programs
Clinical Research to Clinical Practice — Managing Challenges at the Cutting Edge September 12 and 13, 2008
University of Michigan
Ann Arbor
DOWNLOAD BROCHURE (PDF) Infection Control, OSHA Update, and Emerging Infectious Diseases September 26, 2008
Treetops Resort
Gaylord, MI
DOWNLOAD BROCHURE (PDF)
  Special benefits
Delta Dental was the pioneer in using evidence-based research to design our dental plans. In doing so, we helped establish standards now followed by the entire industry. Through our Research and Data Institute, we closely monitor and assess scientific findings, and we incorporate changes in plan designs when we are convinced they improve health and better allocate scarce health dollars. Many of our newer benefits are designed to improve the health of people with specific health conditions where oral disease may put their systemic health at risk. READ MORE
     

Information Resources
New Ohio law affects credentialingEffective June 25, 2008, Ohio House Bill 125 requires all Ohio dentists to use the credentialing form prescribed by the Ohio Department of Insurance (ODI). The new, 43-page form is the Council for Affordable Quality Healthcare (CAQH) standardized form. MOREDispute Resolution This document describes the internal process used by Delta Dental to resolve disputes from participating providers involving the application of the terms and conditions of the provider contract to Delta Dental’s processing of a claim. READ MORE (PDF) New-Online Dentist Handbook Participating dentists can access the updated Delta Dental Dentist Handbook online through the Delta Dental Plans Association (DDPA) portal. Click here and enter your user name and password (or register if you are a new DDPA site user).

      Understanding the NPI
HIPAA has affected nearly everyone in health care since its 1996 inception. One of the latest requirements is the introduction of a National Provider Identifier (NPI). Delta Dental would like to help you understand the NPI process and benefit from the new system. READ MORE